SupportMed.net provides complete, real-time access to all of our product and configuration services - anywhere and anytime right from the customers desktop. Each customer and potential customer can navigate a self-service portal searching for product information, comparison data, generate their own quotes and purchase directly from the site. For many larger organizations, such as community Hospitals and Regional Health Systems, SupportMed's integration with existing Enterprise Resource Planning (ERP) applications provides a completely streamlined purchasing process.
Using SupportMed.net, customers can browse through our complete catalog of over 300,000 products from companies such as Hewlett-Packard, Microsoft, Cisco, Lenovo, Toshiba, and others tapping directly into our distributor databases. This makes it easier for customers to find healthcare specific technology solutions, while also accessing educational content to assist in their purchasing and management of their systems.
The overall demand for healthcare IT related products and services are being driven not only by the need for HIPAA compliant secure systems but the increased demand in point of care data access. Solutions such as electronic health record (EHR) systems and e-prescriptions are driving the need for upgrades to current client/server environments or the migration away from terminal-based systems. SupportMed.net allows healthcare professionals the ability to research products, compare product specifications, build quotes, and purchase directly online. SupportNet's certified staff can also assist with any questions during the pre-sales or support phase.
Teamed up with SupportNet's IT Outsourcing, healthcare customers have access to a turnkey approach for purchasing, installation, and continued monitoring and support of their network architecture. SupportNet's network engineers monitor all servers, backup processes, updates and configurations while customer's end-users receive support on applications such as remote access, email, printing, practice management system, and more.
